"Staff rude short staff. Waited 2hrs after..."

About: Barnet Hospital

Anything else?

They were short staffed.

The nurse was very rude to patients and careers who brought old people. Very sarcastic in her reply to patients who have questsions. Most of the staff were disengaged, did not tell patient what to do how to manage their injury when they get home or manage patient expetation

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Response from Barnet Hospital

I was very sorry to read of your concerns and would like to investigate this further. It would therefore be helpful if you could contact the PALS Office either by email to bcf-tr.barnetpals@nhs.net or on telephone number 020 8216 4924.

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