"They don't anwer the phone and don't pass messages..."

About: Royal Lancaster Infirmary

Anything else?

You show a phone number 0152465944 then once I was pasted to the ward then they don't answer.

I am still trying but ward 39 don't answer !!!!!!!!!

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Responses

Response from Royal Lancaster Infirmary

We're sorry about this, as we're unsure when you rang it is difficult for us to find out what the reason was - it may have been that staff were busy with patients who needed urgent care and therefore were unable to answer the phone. If you would like us to investigate further please call our Patient Advice and Liaison Service (PALS) on 01539 795 497. However, for future reference the direct lines to Ward 39 are 01524 512353 or 01524 512354.

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