"Great hospital and staff"

About: St Peter's Hospital (Chertsey)

Anything else?

My wife gave birth at St Peters and over the course of the pregnancy we visited the hospital on a number of occasions.

We attended one of the Antenatal classes here instead of going to one of the NCT ones due to the cost. It was a really good course, it was very informative and interesting and I felt aimed at the right level (covering lots of info without becoming boring) we were always free to ask questions during the class or during the breaks.

My wife gave birth on the 14th Dec the rooms were very clean and the staff very attentive during the birth. Afterwards she was able to have a shower and was brought food and drink soon after, we did stay up in the delivery ward longer than normal but I think its always important to remember that the staff do get very busy at times and you may not always be the top priority (it is a hospital not a hotel!)

Unfortunately a few days after leaving hospital we had to come back again via Paediatric A&E and then stayed on Ash Ward for 4 days. As well as the wonderful medical care we received what really struck us was how the staff all seemed to genuinely care about our son and us. Whenever there was a change of staff they introduced themselves and were always willing to spend time explaining the care our son was receiving and were happy to answer our questions. The midwives continued to come and see my wife daily in hospital and she was given excellent support to help with breast feeding.

I also feel the parking at the hospital is very well managed, free parking may be nice but charging ensures there is sufficient space for everyone. If you are staying at the hospital a £20 weekly ticket is available and there are also reductions for specific patients.

Based on our experience I couldn't rate the hospital high enough.

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Responses

Response from St Peter's Hospital

Thank you for your kind comments which we will pass onto our maternity and paediatric teams. We are pleased to hear that you found our antenatal classes so useful and that you and your wife had a positive birth experience.

Our paediatric staff understand how frightening it is to bring an unwell child to hospital and do work hard to reassure and support parents, so thank you for recognising their efforts. It is also good to hear that you think our parking is well managed. We have made many changes to our car parking arrangements over the past year and feel they are working well, with it being much easier for patients and visitors to park.

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