"Eye op must of went wrong!"

About: Darlington Memorial Hospital

Anything else?

I was a patient in your hospital for no more than 24 ours when i was rushed to th rvi th very next morning, for yet another major operation, why is this? what went wrong, after all, th night i came in 1st, i could see, i need closure, and answers, its been nearly a year now after all this, i have to eye removed, the pain i've also been through is th worst part of my life (so far!!) i need to know why you could not handle the situation as intended with my first operation/admission to your hospital. my roofing career has had to come to a standstill, the job which i loved, and took pride in, if you could assist me on my queries this would be great

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback on your admission to Ophthalmology at Darlington Memorial Hospital.

I am very sorry to hear that you were unhappy with your experience on this occasion.

We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is complaints@cddft.nhs.uk

Alternatively, you can write to us at the following address: -

Patient Experience Team

Darlington Memorial Hospital

Hollyhurst Road

Darlington

County Durham

DL3 6HX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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