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NHS success - how happy I am

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"NHS success - how happy I am"

About: Calderdale Royal Hospital

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After seeing my GP yesterday 15 Jan 2013 re my sore throat it turned out to be a quinsy. My Gp arranged an appt at the hospital for 1.30pm. At 2pm I was with the specialist who lanced my Quincy. By 2.15 I was in bed in a ward with IV's and drips. I was in overnight for 16 hours.

They were really efficient. I was absolutely terrified when I went in to the hospital. The soft skills and the interpersonal skills of everyone I came in contact with were extremely good and calmed me down and reassured me.

I am happy to have my name included which is Duncan Train.

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Responses

Response from Calderdale Royal Hospital 11 years ago
Calderdale Royal Hospital

Submitted on 23/01/2013 at 17:00
Published on nhs.uk on 24/01/2013 at 04:15

Many thanks for your feedback, we are delighted all went well and our staff successfully allayed your fears. We will pass on your comments to the ENT department who I am sure will be very pleased to hear your comments. Thank you for taking the time to feeback to us. We trust you are well on the way to a full recovery.

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