"My feedback on Dewsbury and District Hospital"

About: Dewsbury & District Hospital

Anything else?

The care at the A&E was excellent, Doctors and staff was excellent.

The MAU staff were as not as good as they chatted quite a lot a between themselves. Even though I was the only person on the ward, they were late doing my observations and they admitted to that.

Whiles there I had to explain my illness to 5 different Doctors and staff over a period of 2hours, then was taken for MRI scan. Whiles I was travelling through the hospital waiting in different areas, I could hear the staff - being potters, receptionist and nurses. They all had the same theme in their conversations, which was how badly they were being dealt and how bad their working conditions were.

Whilst the initial care was good I found that the atmosphere in the whole hospital was bad. I understand that people can be unhappy about their work but discretion is needed and they should voice opinions in private and not in front off the public. May be a little more training is needed.

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Responses

Response from Dewsbury & District Hospital

Thank you for this feedback. We would agree that staff should excercise discretion and aplolgise for any anxiety caused.

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