"Pelvic fracture 31st January 2012"

About: Warwick Hospital

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I was admitted to A&E falling a fall at home at 2.30pm. I was put in a side room on arrival, because of a history of depression, the paramedics had assumed I had taken an overdose. No observations were done and i was left to sleep, because of the pain I dozed off.

At 10.30pm ( presumably after a shift change) a Dr. came and said they were sending me to St. Michaels.

I was transferred to St. Michaels at 2am. They discharged me the following day saying I had to go back to A&E.

I returned to the hospital and it was discovered I had fractured my pelvis. I was admitted for a week then sent home.

After 3 mths I returned to my G.P. who referred me to a consultant. He arranged for x-rays and scans to be done. I had a follow-up appoinment and at this he did not even have the decency to speak to me but sent the nurse out to tell me that there was nothing he could do and was referring to another hospital. I had several question to ask him. the nurse went back to him and came back with his reply that i had to go back to my G.P.

Having had to pay £200 to see a private consultant, I am now under the care of him at the Walsgrave. He was appauled when he saw the x-ray as there were 5 fractures.

He could not believe the lack of care I received from Warwick.

I am now awaiting surgery to repair the fracture having had to spend the last 12 mths on crutches.

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Response from Warwick Hospital

Thank you for your comment and we apologise for the slight delay in responding to you. This is due to some changes to the NHS Choices website which means that we weren’t alerted to your comment in the same way as usual. As you can see from our profile we always take patient comments seriously and we respond to all of our comments.

If you could contact me at the below address with more details about your experience I will be able to conduct an internal investigation.

Kind regards,

Glen Burley,

Chief Executive


Chief Executive’s Office, Warwick Hospital, Lakin Road, Warwick, CV34 5BW.

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