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Professional and attentive care

Story from nhs.uk

"Professional and attentive care"

About: Lister Hospital

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Having been admitted to A&E with possible kidney stones I could not fault the prompt and attentive interaction I received from all of the staff I encountered at the hospital. Every effort was made to ensure that I was fully aware of what was going on and the two doctors who treated me went to great lengths to make sure I received adequate pain relief and answer any questions that I had. Thank you very much.

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Response from Lister Hospital 11 years ago
Lister Hospital

Submitted on 11/01/2013 at 20:11
Published on nhs.uk on 18/01/2013 at 22:21

We're so glad that you found the care and treatment you experienced at the Lister's emergency department recently to be so good. This is an extremely pressurised time of the year and our doctors and nurses have to work even harder to make sure that their patients get the individual attention they deserve - which happened so clearly in your case. We'll make sure that your kind words are fed back to the team. Thank you.

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