"Absolutely appalling"

Anything else?

I spent 8 hours at this terrible hospital yesterday, and am disgusted with how I was treated. The doctors were rude, lazy, lacked empathy and understanding, and had no respect for me whatsoever. I had to beg the A&E doctor to refer me to a specialist, and I left in more pain than when I arrived, my condition is completely unresolved. I will be making a formal complaint when I have recovered from my illness and this horrific experience. The hospital in overcrowded, disorganised and dirty.

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Responses

Response from Queen Elizabeth Hospital Woolwich

Every patient should be able to expect a high level of care and of consideration from our staff, and I am very sorry that your experience was such a poor one. Please do contact our PALs department to make a formal complaint - they can be contacted on Tel: 020 8836 4592 or Email: pals.qeht@nhs.net