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Caring, efficient service in A&E

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"Caring, efficient service in A&E"

About: The Great Western Hospital

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My husband suffered chest pain recently and he had the choice (due to where we live) to go to the Royal United in Bath or the Great Western. We chose GWH and are glad we did so. From the begining, staff were caring and gave us enough information to know what would happen and how long treatment was likely to take.

We found staff to be friendly,professional and efficient. The department was busy that night but it was well organised and importantyly clean. Despite being admitted late in the evening, my husband was seen quickly and released within 3 hours.

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Responses

Response from The Great Western Hospital 11 years ago
The Great Western Hospital

Submitted on 10/01/2013 at 12:31
Published on nhs.uk on 18/01/2013 at 22:21

Thank you for taking the time to give us your feedback. We are glad to hear that your experience of the Emergency Department was so positive and your husband's treatment was swift. We will be sharing your comments with the ED staff who will be delighted to know you have given them a five-star rating! We hope you husband is now feeling better. Thanks again.

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