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Staff Attitude

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"Staff Attitude"

About: Manor Hospital

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Shocked by the arrogance bordering on aggressive attitude by one ward sister/nurse on the ward it's as though we the visitors and patient also were the enemy and were an inconvenience.

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Responses

Response from Manor Hospital 11 years ago
Manor Hospital

Submitted on 21/01/2013 at 10:12
Published on nhs.uk at 23:06

We are very concerned about your experience and would really like the opportunity to gain more information. Clearly this is not the standard of care we strive to provide for our patients and so it would be helpful if you could contact our Patient Relations department to discuss further.

Telephone: 01922 656463

email: patientrelations@walsallhealthcare.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Walsall Healthcare NHS Trust 11 years ago
Walsall Healthcare NHS Trust

Submitted on 21/01/2013 at 10:46
Published on Care Opinion at 10:48

We are very concerned about your experience and would really like the opportunity to gain more information. Clearly this is not the standard of care we strive to provide for our patients and so it would be helpful if you could contact our Patient Relations department to discuss further. Telephone: 01922 656463 email: patientrelations@walsallhealthcare.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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