"Communications from Castle Hill are non-existent,..."
About: Castle Hill Hospital Castle Hill Hospital Cottingham HU16 5JQ
What could be improved
A followup to my previous posting – yet more poor communication.
My relative was discharged two days ago from Castle Hill with a chest drain – an "Atrium Express Mini 500" – into the care of the local district nurse, who's expected to see to dressings and to check on the chest drain device. Castle Hill were supposed to make sure the district nurse was sent details of how to look after the thing, including emptying it if required. Not surprisingly given the level of communication prevalent at Castle Hill she's received nothing at all.
Luckily it's all available on the Web (which is why I've given the full name above should someone else need to find details for their continuing care). This hospital really does need a kick up the proverbial regarding communication, both to patients and, it appears, to their colleagues elsewhere in the NHS. Really, really not good enough.