"Very pleased with my children's referral and treatment at appointment - quick, efficient and made to feel important."

About: Tamar Referral & Appointments Centre

(as a parent/guardian),

The NHS experience we have had recently regarding both of my young children has been excellent - very quick in sorting out an appointment - very efficient service and advice while at appointment. As I'm a parent I feel anything of medical concern regarding a child/ren is very important and things and processes should be rushed and made to be first on the list, so I feel at the present time that this is what is happening finally with the NHS!

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Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Keen597’

I am very pleased to read your story and would like to thank you for your kind comments about the team and service you received. At TRAC we are able to contact patients directly and act upon referrals in a timely way, helping patients to book their appointments with any information they may need to make their decision.

Your comments have been shared with the team at TRAC and it is always lovely to hear such a positive experience.

Best wishes

Gemma Tremlett

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