"Unable to discuss my mother's care with the doctor"
About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Inpatient Nottinghamshire Healthcare NHS Foundation Trust Mental Health Services for Older People – Inpatient Nottingham NG3 6AA
Posted by Windblows (as ),
My mother has been a patient at Daybrook ward in the St Francis Unit at City Hospital, Nottingham since a transfer there from Bassetlaw hospital in Worksop in December 2012.
Due to poor communication, I have been left not knowing why all of a sudden a decision was made by the doctor to prevent me taking my mother out for up to an hour at a time to give her freedom to exercise and have fresh air.
Only my younger sister Kay is authorised to do this despite my previously having taken my Mum out for longer authorised outings such as to my sister's house in December 2012, which required 6 hours.
I was very distressed when prevented, without explanation, from taking my mother out a few days ago, and then being given a wrong extension number for the doctor not once but twice (different each time from different Daybrook nurses).
I only obtained the correct number after contacting PALS. Still no response from a communication with PALS, who said they had passed my tel numbers to the doctor.
The doctor has only ever talked to my sisters but never me. Why am I not being consulted at all about my part in my mother's care plan, when I am her most local and regular visitor at the hospital?
Why was the decision to exclude me from giving my mother the outings she needs to recuperate ever made? Also why is communication so impossible?