"Good appointment but not all equipment available at Prince Royal Hospital"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Ear, Nose and Throat

(as the patient),

Very good audiology appointment in November at Prince Royal to bring hearing aids up to date. Unfortunately not all the test equipment and required parts to hand.

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Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to the Clinical Manager for the Audiology Department, this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Patient Experience Team.

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to give feedback following your audiology appointment at PRH.

I note that you have received a reply from the hospital and hope that you will soon be enjoying the benefits of your improved hearing aids.

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