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"Pleasant and helpful staff at New Victoria Hospital "

About: New Victoria Hospital / Ophthalmology

(as the patient),

Doctor and staff at Eye Dept in New Victoria Hospital all very pleasant and helpful when I was in for cataract operations. Thank you for not calling me 'dear' 'pet' etc. or telling me I'm a 'good girl' as has happened previously in hospitals.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 10 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS
Submitted on 05/06/2013 at 11:35
Published on Care Opinion at 12:06


I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

The staff and medical team at the Opthalmology Unit at the New Victoria will be delighted to read your very thoughtful remarks.

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