"Positive experience at New Victoria Hospital but some problems with car park"

About: New Victoria Hospital / Day surgery

(as the patient),

None of us LIKE surgery, but the whole experience having day surgery in November was very positive. My thanks to surgeon, sister and nurses.

However, not being, not intending to become, a 'regular' I found finding the entrance from the 'underneath' car parking area not easy. Signage could be a lot better for very little budget. Also, even if car spaces were not numbered, having the pillars labelled 'a', 'b', 'c' or/and painted different colours could help in retrieving the car. There are not too many like me with a personal GPS in their head for retrieving their car.

Thank you.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments and suggestions.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff in service at the Day Surgery Unit at the New Victoria hospital will be delighted to read your very thoughtful remarks.

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