About: Leicester General Hospital

What I liked

I have never been made to feel so stupid and uncomfortable about my possible epilepsy. The doctor doesn't have the ability to talk to other adults who are upset and confused about their new disorder. Never want to see him again!

Story from NHS Choices

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Response from Leicester General Hospital

We are incredibly saddened to hear about your experience. We are disappointed that any of our staff would make patients feel that way about their condition.

We would urge you to contact our PILS service to get some advice about raising your concerns to the relevant leads within that service. You can contact them free on 08081 788337 or via email at pils.complaints.compliments@uhl-tr.nhs.uk

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