"Unable to get through to Tilgate ward"
About: East Surrey Hospital / General medicine East Surrey Hospital General medicine RH1 5RH
Posted by PLM (as ),
Trying to contact Tilgate Ward by phone to request that if my mother, when being discharged, if they could advise me so that I can be there to arrange for her care.
I spent some three hours off and on trying to get through. In the end I have just given up. Surely there could be just someone there - a volunteer - to answer the phone even if its to either take a message or a number to call back on, it would save so much frustration on all sides?
In taking your request I did not want to come to the hospital as I, like a lot of people, arm suffering with flu symptoms and did not want to spread it around to others.