"Good care but poor food and costly TV"

About: Derriford Hospital / Cardiology

(as the patient),

The only complaint I have about Derriford heart ward is the food is too bland and the TV too dear, as you only got the basic channels.

The care I got was very good.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Good morning,

I am pleased to note that the care you received during your recent stay on the heart ward was of a high standard and I will forward your comments to the Cardiothoracic Directorate team. However, I am sorry that you found the food bland and please be assured that I will forward this comment to SERCO who provide the catering services at the Trust. I do recognise that TV provides a welcome diversion for patients in hospital and I am sorry that you found the service provided too dear.

Wishing you well on your continued recovery.

Kind regards

Mary

  • {{helpful}} of {{total()}} people think this response is helpful