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The most professional yet sensitive medical team i...

Story from nhs.uk

"The most professional yet sensitive medical team i..."

About: Royal Sussex County Hospital

What I liked

The Nursing was of the highest quality, I should know Im ex Army Nurse , the kindness & consideration was exceptional, in 3 weeks not once was i made to feel uncomfortable, or unhappy , all of the ward staff created an amazing atmosphere , despite being desperatly ill , there was even time for laughter,nothing was too much trouble , I was never made to wait , it surpassed nursing , it was caring of the highest quality, not once did i hear a moan or a sigh of discontent , they are an amazing team of the most respectable nursing & doctors I have Ever Encountered.. Absolutly amazing , Thankyou is not nearly enough. The ward was spotless,dignity was kept at all times , they were fast & effeciant , but humane ..

Thankyou level 9 A .

What could be improved

Nothing , from my heart Nothing !

Anything else?

I wish these lovely poeple were recognised for exactly what they do . its so wrong .

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Responses

Response from Royal Sussex County Hospital 11 years ago
Royal Sussex County Hospital

Submitted on 07/01/2013 at 08:11
Published on nhs.uk on 18/01/2013 at 22:22

Thank you for your thoughtfulness in writing and for your praise of the Level 9a team. We strive to provide each and every one of our patient's with the highest standards of care and it is always such a pleasure to to read of the difference that kindness and compassion can make at such difficult times. Our hospitals are blessed with many fine clinicians, nurses and support teams and I know that your kind words will mean a great deal to them. Thank you again for posting such a kind note which will be shared with the teams involved.

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