"Never got there. Closed"

What I liked

Nothing. The Minor Injuries Unit is closed at weekends, the time it is most likely to be needed.

What could be improved

In fact. although I have said I visited in January, I haven't visited at all. I have an eye injury and wanted to attend your Minor Injuries Unit. I read some of the earlier comments that said it closes at noon on Saturdays but as it is only 6.30am I rang the hospital to check that the unit was open so early only to be told that it no longer opens at all on Saturday. Surely this could be put on your website as another commentator suggested. I could have had a 15 mile totally wasted round trip. I now have to go to Guildford or Crawley.

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Responses

Response from Catherine O'Regan, Web and Social Media Manager, Marketing and Communications, Sussex Community NHS Trust

We are sorry to hear that you are unhappy about the quality of service, and can confirm that our website now shows the opening hours of the unit.

Apologies again for any inconvenience.

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