"Scared, dread to think what would have happened if..."

About: Weston General Hospital

What I liked

After a really positive experience in A&E the standard of care on the ward was really poor. We arrived to find my 82 year old father in law sat in a puddle of water. He had knocked off his beaker of water and no one had noticed. Despite repeated requests the ward staff did not make sure he drank and ate. He became dehydrated and even more confused. His notes were not updated on one day we were told an agency nurse was looking after him on that day and they didn't know the hospital process'. He was discharged by the doctor but they forgot to tell the physio's. feel sorry or any elderly person who doesn't have family to protect them.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Weston General Hospital

We are sorry to learn that you have not had a positive experience at Weston General Hospital. We are always seeking to learn from patient experiences and would therefore urge you to share these directly with us.

Should you wish to discuss your experience further we would be happy to address any specific concerns or queries you may have and discuss how we could improve the service here, our email is wnt-tr.PALS@nhs.net.

  • {{helpful}} of {{total()}} people think this response is helpful