"Muddled advanced notification of appointments"
About: St George's Hospital (Tooting) / Neurology St George's Hospital (Tooting) Neurology SW17 0QT
Posted by Peewit (as ),
I received a letter advising me that my outpatients appointment had been moved from January to April. I then got the automated phone alert reminding me to turn up in January.
I had to phone in to check which was correct. For some reason the system of changing the appointment had not been picked up by the automated system, meaning I wasted my time and of the Appointments section to get clarification.