"referral to eye department was first class"

About: New Cross Hospital / Eye infirmary Telford referral and quality service (TRAQS)

(as the patient),

From the outset; e. g appointment booking, to arranging transport to and from hospital, I found that everything was very good.

The staff at the acute eye referral department were first class, everything was fully explained.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for providing feedback to TRAQS. It is lovely to hear such positive feeback from a patient.

I am very pleased that you were happy with the care your received at the hospital of your Choice. The TRAQS team are always happy to receive any feedback but particularly positive feedback from satisfied patients.

Thank you again for taking the time to provide feedback to the team.

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