About: Pinderfields General Hospital

What could be improved

My mother, aged 85, had a chest x ray on October 9th - she received a letter on December 24th stating that her chest x ray report " has now come to hand" !!!! and informing her that her heart was enlarged with fluid around it - the letter then described changes to her medication typed in bold.

I am very unhappy that it took nearly 11 weeks for this important information to be relayed to us and consider the service that was received as unacceptable - I want better than this for my mother !

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Response from Pinderfields General Hospital

We would be pleased to arrange for these concerns to be investigated and would invite the family to contact us directly. The email address is pals@midyorks.nhs.uk

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