"great a and e . some staff attitudes need to..."

What I liked

i attended a+e during the night with an allergic reaction with unknown cause. i am a qualified nurse with 25 years experience. although not life threatening i am aware that symptoms i was displaying could have lead onto restricted breathing, and needed immediate medical attention as i also have a long term condition.

the a and e staff were great, professional and efficient. i was then taken to the gp unit? (- not sure what its called).

the senior nurse on duty was very dismissive of me when i was called through, saying i shouldn't have gone to a and e and that i was a non emergency- i felt they were rude, dismissive and not in full receipt of all the facts to judge my attendance. as a senior nurse myself it saddens me that this is the image as nurses we are displaying to the general public

What could be improved

signage- would have gone to gp unit if i knew it was there!!

Anything else?

a and e excellent. gp i saw excellent treatment efficient and didnt take too long