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Broomfield A&E turned a boxing day disaster into...

Story from nhs.uk

"Broomfield A&E turned a boxing day disaster into..."

About: Broomfield Hospital

What I liked

My mother in law broke her wrist on boxing day. I was dreading the visit to A&E. However from the time we checked in to the time that we left we were treated very well indeed. Everyone that we dealt with was extremely kind and caring putting my mother in law at ease during this stressful time. The whole thing only took three and a half hours including a plaster cast. A huge thank you to the boxing day A&E staff at Broomfield.

What could be improved

Nothing. Well done.

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Responses

Response from Jonathan Wright, Patient Experience Manager, Mid Essex Hospital Services NHS Trust 11 years ago
Jonathan Wright
Patient Experience Manager,
Mid Essex Hospital Services NHS Trust

Submitted on 08/01/2013 at 11:13
Published on Care Opinion at 12:11

picture of Jonathan Wright

Thank you for taking the time to give us feedback about the experience you had with us. I have forwarded to the relevant people so they can share with their teams. Many thanks

Jonathan Wright

Patient Experience & Voluntary Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Broomfield Hospital 11 years ago
Broomfield Hospital

Submitted on 04/02/2013 at 15:52
Published on nhs.uk on 06/02/2013 at 04:15

Thank you for taking the time to give us feedback about the experience you had with us. I have forwarded to the relevant people so they can share with their teams. Many thanks

Jonathan Wright

Patient Experience & Voluntary Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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