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"Fantastic staff, fantastic service, every time. ..."

About: Rochdale Infirmary

What I liked

the urgent care centre at Rochdale Infirmary provides a fantastic service, and is a credit to the staff there. It puts other facilities which we are supposed to use in preference to shame. This year I have been there 3 times with problems of my own, and many more times with the family and on every single occasion, whatever the problem, we have been treated efficiently, extremely professionally, swiftly and extremely fairly, This centre should be the model on how all care in the borough should be run. I cannot praise the staff highly enough.

It leaves me speechless when we are told that our nearest 'specialist' care is Oldham Royal they could learn more than a few things from the staff at Rochdale....

What could be improved

nothing at all

it should never have been downgraded in the first place,

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Responses

Response from Rochdale Infirmary 11 years ago
Rochdale Infirmary
Submitted on 16/01/2013 at 16:19
Published on nhs.uk on 18/01/2013 at 22:21


Thank you for leaving your comments regarding the Urgent Care Centre at Rochdale Infirmary.

We are always pleased to receive positive comments; we are also pleased you were treated efficiently and professionally.

We will forward your comment to the department manager who will share them with the rest of the team.

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