"Poor care on B11 at Rotherham"

About: Rotherham Hospital / Urology

(as the patient),

I was a patient on ward B11 at the Rotherham District General hospital for the treatment of bladder problems. The standard of care that I received was poor.

On one occasion, there was nothing to eat, as not enough meals had been provided for all patients. Only 1 shower was in use during the course of my stay. The results of my tests were not explained to me, so I was left in the dark.

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Responses

Response from Rotherham NHS Foundation Trust

Thank you for posting your opinion.

We are sorry that you felt your care was not of a standard you were expecting. We strive to ensure we deliver a high quality of service and as it appears we have fallen short of this; we would like to learn from your experience and would be grateful if you could contact our PALS service on 01709 307 646 in order to work through your concerns.