"Staff I met appeared uncaring"
About: Manor Hospital / Trauma and orthopaedics Manor Hospital Trauma and orthopaedics WS2 9PS
Posted by Sadstate (as ),
My father (90) was admitted to Walsall Manor Hospital last year after breaking his hip in a fall.
The clinical treatment he received was fine but apart from that, I felt the way he was treated was appalling.
The food was inedible, the nursing staff I met appeared uncaring, even leaving one poor old chap's food, who was unable to even sit up in bed, out of his reach.
I asked to see the Sister and immediately the nursing staff, who had just been sitting chatting, out of site, became visible and started showing interest in the patients they were supposed to be caring for.
It makes me so angry because I feel that when these old frail people are in hospital many are not treated with any degree of respect or basic care and it is not that staff seemed overworked, they just didn't seem to have the right attitude and only appeared caring and busy when being observed by their management.
All it needs is reasonably edible food and actual care rather than couldn't care less attitude.