What I liked
The staff in the hospital have always been kind and helpful and very understanding.
What could be improved
The general feel throughout the hospital is that it is not very clean. The curtains in the children's waiting area is in need of a serious wash. They were so filthy that I was afraid to touch them. The general state of the hospital is very poor. It is need of some serious renovation. I find it ironic that patients are prodded and poked before surgery to find if they are the ones carrying the "Super Bug", when it is the hospital that is in such a state of disrepair, that it is impossible to clean it properly.
Also, waiting times are unacceptable at the hospital. I have never been there and waited for less that 45 minutes to be seen. This is really appalling. Again, it doesn't help that the parking is so expensive and impossible to time how much time you need in the lot.
Overall, a very bad experience. I would not recommend this hospital to my worst enemy.
"Not a very pleasant experience at all."
About: Sutton Hospital Sutton Hospital Sutton SM2 5NF
Posted via nhs.uk
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