"Very encouraging, at a time of worries over one's..."

About: King George Hospital

What I liked

The nurse I saw for sleep assessment was friendly and efficient, and answered all my questions clearly. When she learnt that I was also due to see her in January for a breathing test, she offered to do it straight away (as the next patient was not yet ready). This was a great help, because it has freed up the day in January when I was also due to travel to Somerset for work purposes. That journey will now be much less stressful. Thank you.

What could be improved

Nothing.

Anything else?

I met my consultant in the corridor, and he directed me to the correct department. A pleasant and considerate man.

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Responses

Response from King George Hospital

Dear P Cartwright,

Thank you for taking the time to share your comments about your experience about your care at King George Hospital.

I do appreciate the kind comments you made about the staff involved in your care. People often tell us when their care has not gone well and I am delighted to be able to pass onto our staff your kind comments about your positive experience.

Should you wish to discuss this matter further please contact a member of the Patient Advice & Liaison Service (PALS) on 01708 435454 or email PALS@bhrhospitals.nhs.uk

Yours sincerely,

Gary Etheridge

Deputy Director of Nursing

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