"absolutely discusting, no empathy, no respect for..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
What could be improved
staff's attitude, people need to work out what grade of vunerable needs a side room. if a disabled child with no communication, septible to illness and infection.. recurring chest infections, awaiting surgery for serious weight loss, does not eat, does not drink, severe seizures, needs sleep when well so even more so when poorly does not need a side room I honestly don't know who will qaulifiy for one.
I have son who was taken in to James cook on 17th December 2012 because he had a sickness bug he also has medical problems which means he is very vulnerable and suffers from epilepsy so when he is tired the fits get worse. he has recently lost a lot of weight and does not eat or drink very well at all to the point where he is needing a gastrosomy. we have been tol finley would find it very difficult to fight off any illness or infection as he has no reseves left at all. the staff on ward 21 where informed of this information when he was first seen. the staff on ward 21 are aware of Finley's conditions schizencephaly, lissencephaly and are aware of the stress it causes him when he is woken and disturbed when he is getting much needed sleep as sleep is very rare with finely. the doctor came to see finely and woke him up, she kept the light low and she examined him quickly so he went back to sleep quite quickly, I was told just to keep giving him little amounts of fluid if he woke and I was happy for him temp and stats to be checked throughout the night. then sometime later the registrar came in and turned the overhead light on to examine finely, bearing in mind finely and I where sleeping. after leaving she returned and said they are doing nothing else for finely so he is free to go home. this not being a option as 1. he was still being sick but just sleeping 2. it was 12am 3. I live 15 mile away and don't drive, I said I would stay and got back into bed to go to sleep.. at 12.30 two nurses swung the door open and told me they were moving us to another bed. I decided if nothing else was to be done for him, I would arrange a lift. then I was told I couldn't leave because he needed medicine to stop him being sick. when I questioned the medicine a nurse squared up to me and told me she's up at 6am with her children as well. not the attitude I wanted at 12.30 am with a sick child...