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"QMC Eye Outpatients"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

(as the patient),

I went into QMC Eye outpatients on Tuesday 25th March to have a small lesion removed from above my eye. My appointment card said to arrive at 12:00 midday. When I arrived I was told to take a seat in the daycare room, which was well equipped with a TV and plenty of magazines. I was seen by a nurse at about 12:30 and told to wait, I was told to have some lunch when lunches came round as it would be at least early afternoon before I was seen.

I was given lunch at 1:15 - which was quite unappetising - glad I was only a day patient.

To cut a long story short I was eventually taken up to Theatre at 5:00 pm, given a local anathestic and had the lesion removed and was out of theatre by 5:30 pm and was discharged at 6:00 pm.

So in all I sat in a waiting room for 5 hours!!

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