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Care Opinion

My Eye Centre experience became highly...

Story from nhs.uk

"My Eye Centre experience became highly..."

About: Stepping Hill Hospital

What I liked

The carefulness and patience of the consultant in answering my sometimes naive questions, the concern of the theatre and nursing staff, and the very useful pre treatment booklets issued by the hospital outlining what to expect at each stage of the cataract operation.

What could be improved

Possibly the outpatients premises, which seemed a bit congested and at first confusing.

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Responses

Response from Stepping Hill Hospital 11 years ago
Stepping Hill Hospital

Submitted on 18/12/2012 at 10:00
Published on nhs.uk on 20/12/2012 at 07:57

Thank you for taking the time to share feedback of your experience with us. I am very pleased to hear that you were happy with the care you received under the Consultant Ophthalmologist, at this Trust. It is always greatly appreciated when a patient takes there time to pass on their positive feedback about the care they have received.

Many thanks once again,

Emma Harney,

Case Officer,

Patient & Customer Services.

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