"Awful."

About: Leicester Royal Infirmary

What could be improved

I am still waiting for results from a smear test during which I was told they found "abnormal cells" when I rang 6 weeks after the test I was told they where still processing tests done in July, and the lady on the phone told me they had no staff.

I still have received no contact.

Anything else?

The lady put me on hold and didn't answer the phone again, I was told they where too busy. As a 19 year old girl being put into tests out of my age bracket I was petrified.

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Responses

Response from Leicester Royal Infirmary

Thank you for taking your time to leave a comment. I am sorry to hear that you have not yet heard back about your test results.

If you would like us to look in to this for you and discuss this further please contact Sarah Taylor women’s CBU manager on 07921 545413.

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