"its just one mess up after another with these."

About: Warwick Hospital

What could be improved

Staff reading notes before seeing patients as after 2 weeks I'm getting tired of haveing to continually correct staff on basic things like how many weeks I am and that I don't drink tea or coffee.. also getting tired of being woken up at gone 10 30 when i have a sign asking not to be woken up in the middle of the night as I'm ment to be resting.my partner and I have also witnessed the cleaner clean the bin then with the same cloth clean the bedside table where at the time my food was.

Anything else?

I think the staff need to work better with eachother and pass vital messages on like if a patent is getting depressed about not going home and missing children. And get a bath installed as I can't stand for long due to being on bed rest and I have to wait for labour ward to be empty. This has resulted in 2 baths for the 1st week I was here witch is not very clean for someone getting internals and such.

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Responses

Response from Warwick Hospital

Thank you for your comment. I am sorry to hear that you are not happy with your experience of our Maternity Department.

I would appreciate if you could contact me using the address below so we are able to discuss the issues you have raised. I will then be able to speak to the department about your care and bring the incident to do with cleaning to the attention of G4S, our cleaning suppliers.

Kind regards

Glen Burley

Chief Executive

Glen.burley@swft.nhs.uk

Chief Executive’s Office, Warwick Hospital, Lakin Road, Warwick, CV34 5BW

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