"Shocking patient care"
About: University College Hospital University College Hospital London NW1 2BU
What could be improved
I visited this hospital as my husband was in for Day Surgery. He was pressurised into leaving, even though he hadn't yet been out of his bed since his operation. Eventually, after being given morphine for the pain he was suffering, he was told he had to wait for me in the discharge room, until I had finished work at 3:15.
His doctors said he would need waterproof protecting padding for him wound to enable him to shower, but the staff were so eager to 'kick him out' that they failed to provide him with this.
This is the second time i have been pressurised into leaving work in order to collect my husband, the previous time i arrived at 3:30 after he had been asked all day what time i would be arriving, only for us to have to wait until 7pm for his medications!
Patient care at this hospital in my experience leaves an awful lot to be desired.