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Care Opinion

I would recommend this hospital.

Story from nhs.uk

"I would recommend this hospital."

About: William Harvey Hospital (Ashford)

What I liked

Excellent service, the staff are so helpful. My daughter who has a learning disability was admitted as an emergency and she was treated with dignity and respect while she was a patient both in A&E and on the ward:-)

What could be improved

The sandwiches provided are awful, so they could be much better and would probably would save money by less wastage.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 22/12/2012 at 18:33
Published on Care Opinion on 23/12/2012 at 08:38

Thank so much for finding the time to provide us with feedback, staff really appreciate it. I hope your daughter is recovering well.

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Response from William Harvey Hospital (Ashford) 11 years ago
William Harvey Hospital (Ashford)

Submitted on 16/01/2013 at 13:42
Published on nhs.uk on 18/01/2013 at 22:21

Thank you for your positive feedback and we are pleased to hear of the positive experience of your daughter. Your feedback will be recorded and the staff of the unit made aware. Feedback will also be provided to the provider responsible for the food.

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