What I liked
there is no positive feedback
What could be improved
dirty wards
poor communication between staff
when we questioned our childs care we were ignored
they gave a 16 month old toddler a adult knife and fork to eat with
forgot to give lunch one day (thank god we never left her alone)
waited unduly for pain relief and told doctor would be back soon (2 hours later)
we had to insist on her stay as they wanted the bed and told us to take her home (we refused) and lucky we did as she was back on a drip 3 hours later.
we were then labeled as (moaner's) we heard a nurse say this to another member of staff just because we demanded proper care for our 16 month old child
we had to find a cleaner and request for the room to be cleaned considering she was in isolation i would have expected high levels of cleanliness
the list is endless
i am surprised and appalled that this hospital passed a CQC inspection
Anything else?
i intend on making a full formal complaint at the care or lack of care our child recieved
"disgusted"
About: Sandwell General Hospital Sandwell General Hospital West Bromwich B71 4HJ
Posted via nhs.uk
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