"tasks well communicated ,well executed ,ward well..."

About: University Hospital Of North Durham

What I liked

the staff on ward 12 we excellent i was a patient for nearly three weeks and in that time i met all the staff all of which we excellent at there jobs .the ward manager was totally professional at all times . she always knew what was going on and ran a very organised ward .The other sisters also were excellent in the running of the ward and the staff totally made my stay bearable .Every one on that ward from house keeping to the ward sister were excellent at there jobs and i cannot thank them enough for the care and attention i recieved whilst on the ward . Hospitals get a bad press but this ward is a credit to the nhs and a credit to the staff who work on it . One vary satisfied patient .

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Responses

Response from University Hospital Of North Durham

Dear Gillian,

Thank you for providing feedback on your recent admission to Ward 12 at University Hospital North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774