"Excellent"

About: West Middlesex University Hospital

What I liked

On entering the Main Hospital (which I have never been too before) I was very impressed by the modern design. I was greeted by a helper who registered me and gave me precise directions to the department where I had my appointment. I have to say how exceptionally clean the entrance and the department I visited were. I was seen on time and the appointment was not rushed by the Consultant. Good idea having the pharmacy on the level of the Main Entrance. Car Parking - what a good idea -- take a ticket on pay after your appointment at one of the Pay Stations, that way you are not paying for parking time you haven't had (unlike Ealing, and Norhwick Park!). Well done to the staff and helpers for making my visit a pleasant one.

What could be improved

Nothing

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Responses

Response from West Middlesex University Hospital

Thank you for taking the time to post a comment about your experiences in our hospital. We value all feedback we receive and your comments have been forwarded to our patient and public involvement lead as well as the managers of the areas you have mentioned. We also show NHS Choices feedback on our hospital website and print it in our hospital magazine.