What I liked
Staff were very polite.
What could be improved
I had to park a distance away in main car park then walk back to A&E with my son who had a head injury. This is a very poor design and does not support patients who are already very distressed. There should be a drop off and pick up point next to A&E.
The wing seems to in the process of being refurbished and the waiting room was very cold - again this hospital didn't seem to care about the patients.
Very little information was given to us on arrival to A&E.
"Not great."
About: Good Hope Hospital Good Hope Hospital Sutton Coldfield B75 7RR
Posted via nhs.uk
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