"A lack of empathy for my daughter"
About: East Surrey Hospital / Accident and emergency East Surrey Hospital Accident and emergency RH1 5RH South East Coast Ambulance Service NHS Foundation Trust South East Coast Ambulance Service NHS Foundation Trust Lewes BN7 2XW
Posted by smilingcat (as ),
My daughter was taken to hospital by ambulance after fainting. She couldn't form a sentence. The ambulance staff were treating her like she was on drugs and were questioning her even though she was barely conscious.
I'm with my daughter all the time and if she goes to college she is never left alone as she is disabled. She was taken in but I was left outside, she has learning difficulties and I'm her carer.
Eventually I was called in. She had some blood taken when she was on her own. No one explained what had happened. After a long wait I asked for a blanket as she was freezing. A nurse who was asked by someone at the desk to get it gave me a dirty look several times and stood around for ages before finally getting a blanket as I had to plead with her.
A workman fitted something to the wall inches from her, there were enough empty cubicles for her to be moved so this didn't happen.
Even though my daughter was in a dreadful state she was sent home without finding out why she kept passing out and she was sick in the taxi on the way home. I had to get a taxi as she couldn't walk far. It cost £28 as we live in Horsham.
I'm upset my daughter was treated so badly. She is terrified of hospitals now.