"Excellent support for my mental health issues"

About: Vista Road Locality Unit / CMHT Newton & Haydock

(as the patient),

I have been under the care of the mental health time at Vista Road Earlestown for the last 5 years during that time I have had numerous issues within myself to face.

The team have been excellent suport and I could never have recovered without them. I would particularly like to thank Dr De Silva, resident psychiatrist, who has unfailingly supported my journey and offered his expertise in advise and medication.

Also my CPN Chris Ollerton who has gone way beyond what was expected of her. Every little problem I thought was to big to cope with, Chris sorted out from accessing a chemist who would understand my needs and also deliver my medication weekly in a blister pack.

She also spent many hours checking on me at home, bringing a lightness and relief to me from my loneliness. She also was constantly checking to see if my mood was ok and that I could get as much support as was available to me.

Many occasions I know she did this outside her contracted hours. The reception staff were also very caring and understanding to my needs.

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Response from 5 Boroughs Partnership NHS Trust

Dear Mrs Jingles,

Thank you so much for taking the time and effort to post such a wonderful response on the patient opinion website. I am pleased to hear that you have received such good care from Dr De Silva and C Ollerton over the years and know this recognition from yourself will be a fantastic present to them just before Christmas. I will ensure your thanks and appreciation are passed on to them and I wish you a merry Christmas.

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