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First class care

Posted By patient1002

"First class care"

About: East Surrey Hospital / General surgery

(as the patient),

In December 2012 I had a day surgery at East Surrey Hospital.

I cannot fault any of the care, support and services that I received. All staff were extremely positive, enjoyed their job and had my best interests at heart.

Thank you so much East Surrey Hospital!

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 11 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 14/12/2012 at 12:22
Published on Care Opinion at 12:46

picture of Ian Mackenzie

Dear Patient1002

Thank you for your kind words about Day Surgery at East Surrey Hospital. By the end of this year we will have treated over 19,000 day cases at East Surrey alone and hope that all of them have as positive an experience and outcome as you.

Kind regards

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