"quick and efficient service at audiology (oakengates)"

About: Shrewsbury and Telford Hospital NHS Trust

(as the patient),

Did not have to wait for my appointment at audiology at Oakengates.

The lady who looked after me for approx 3/4 hour was excellent. Kept me informed all the time of what was taking place. Very quick and efficient.

Instead of possibly being anxious, now feel optimistic that my hearing aid, when installed in a few weeks time will be very suitable.

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Responses

Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to the Clinical Manager for the Audiology Department, this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Patient Experience Team.