"outpatient services at RAH"

About: Royal Alexandra Hospital (Paisley)

(as the patient),

Referred by GP to an outpatient clinic at the RAH - efficient service with minimal waiting, informative consultant and friendly, supportive nurses. Pre-appointment information was adequate and was able to ask questions after treatment. More pain after treatment than anticipated, but this may be an individual response.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

The staff who cared for you at the Royal Alexandria Hospital Outpatients Clinic will be delighted to read your very thoughtful remarks.

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