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Wonderful staff - so helpful

Posted By Intipuss

"Wonderful staff - so helpful"

(as the patient),

I can only get some of my medication every 30 days and this is due on Boxing Day. The rest is on 'repeat' and due at the end of December.

I am going away for most of December (leaving in the first few days) and will not be able to get into the Practice for my repeat prescriptions until Christmas Eve which is rather late to get most drugs.

I explained my situation to Anne the Administrator who advised me to give a simple explanation on the Practice's Repeat Medication Ordering webpage and it should not be a problem.

I went today to collect my prescriptions and everything was sorted without a problem!

The staff here do try their best to help you as far as they can.

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Responses

Response from Margaret Banks, Practice Manager, King Street Surgery 11 years ago
Margaret Banks
Practice Manager,
King Street Surgery

My job is to ensure the Practice runs smoothly!

Submitted on 04/12/2012 at 11:15
Published on Care Opinion at 11:28

Dear Intipuss

Thank you for taking the time to send in your comments on the practice.

We are delighted to hear that you have had a good experience. We work hard as a team, receptionists, nurses and doctors to get it right and it is great to get such positive feedback.

I will pass this on to the staff who will be thrilled with such a positive comment.

Thank you.

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